Frequently Asked Questions

Have HVAC questions? At Done Right Air, we provide expert answers for all your heating and cooling needs! Proudly serving West Allis, Milwaukee, Franklin, Greenfield, Oak Creek, and other nearby suburbs, our team specializes in HVAC installation, repair, and maintenance. Whether you’re choosing a new furnace, air conditioner, or heat pump or need advice on improving energy efficiency, we’ve got you covered.

Our HVAC FAQ section offers quick and reliable answers to common questions about equipment, indoor air quality, and system care. For personalized assistance, call us at (414) 888-6880—we’re proud to serve the greater Milwaukee area with top-notch heating and cooling solutions!

General HVAC Questions

  • At Done Right Air, we take pride in providing top-quality heating and cooling services to homeowners and businesses in West Allis, Milwaukee, and surrounding suburbs. With years of experience, certified technicians, and a commitment to customer satisfaction, we ensure every job is done right. Whether you need HVAC installation, repair, or maintenance, we offer reliable, affordable, and energy-efficient solutions tailored to your needs. Choose Done Right Air for expert service you can trust.

  • At Done Right Air, we proudly serve West Allis, Milwaukee, and a wide range of Milwaukee County suburbs, including:

    • Franklin

    • Cudahy

    • Fox Point

    • Greenfield

    • Glendale

    • Greendale

    • Oak Creek

    • Hales Corners

    • Wauwatosa

    • Shorewood

    • South Milwaukee

    • Whitefish Bay

    • West Milwaukee

    If your town isn’t listed, don’t hesitate to give us a call at (414) 888-6880. We’re committed to serving the greater Milwaukee County area with exceptional heating and cooling solutions tailored to your needs.

  • Yes! We understand that HVAC emergencies don’t always happen during business hours. That’s why Done Right Air offers 24/7 emergency services to ensure your heating or cooling system is restored quickly. Whether your furnace stops working on a freezing night or your AC fails on a scorching day, you can call us at (414) 888-6880 or text us at (414) 888-6880 for immediate assistance.

  • Most HVAC installations, including furnaces, air conditioners, and heat pumps, can be completed in one day. However, the timeline depends on factors like system complexity, your home’s layout, and whether additional work (such as duct modifications) is required. During your consultation, we’ll provide a clear schedule to ensure the process is smooth and stress-free.

  • We’re here to help! You can reach Done Right Air by calling (414) 888-6880 or texting us at the same number for quick assistance. Whether you have questions about our services, need a quote, or want to schedule an appointment, we’re just a call or text away. You can also explore our services and schedule online for your convenience.

Maintenance and Repair

    • Ideally, service your system at least once a year—your furnace in the fall and your air conditioner in the spring. Heat pumps may require biannual maintenance. Regular tune-ups improve efficiency and catch minor issues before they become costly repairs.

  • Our furnace and AC tune-ups include:

    • Cleaning essential components for optimal efficiency.

    • Inspecting for wear and tear to prevent potential issues.

    • Testing system performance to ensure reliable operation.

    • Providing professional recommendations for any necessary repairs or upgrades.

    Our furnace and AC tune-ups include:

    • Cleaning essential components for optimal efficiency.

    • Inspecting for wear and tear to prevent potential issues.

    • Testing system performance to ensure reliable operation.

    • Providing professional recommendations for any necessary repairs or upgrades.

    We also offer tiered maintenance programs that cover furnaces, air conditioners, and heat pumps. Each level is tailored to your needs and budget, offering options for seasonal tune-ups, priority service, and exclusive discounts. Contact us to learn more about our maintenance program options!

  • Pay attention to these warning signs that may indicate your system needs professional repair:

    • Unusual noises: Banging, squealing, or rattling sounds may signal loose parts or motor issues.

    • Weak airflow: Insufficient airflow could result from clogged filters, duct leaks, or a failing blower motor.

    • Inconsistent temperatures: Uneven heating or cooling often points to thermostat issues or a malfunctioning system.

    • High energy bills: A sudden spike in utility costs might mean your system is overworking due to inefficiencies.

    • Water pooling: Water near your furnace or AC unit may indicate a clogged drain line or refrigerant leak.
      Addressing these issues early can prevent costly repairs or complete system failure.

  • Preventive maintenance is the key to avoiding expensive repairs. Here are some steps you can take:

    • Replace filters regularly: Check filters monthly and replace them every 1–3 months to maintain airflow and efficiency.

    • Schedule professional tune-ups: Regular inspections catch small problems before they escalate into major issues.

    • Keep outdoor units clear: Remove debris, leaves, and vegetation around your AC or heat pump to prevent airflow restrictions.

    • Set moderate thermostat temperatures: Avoid extreme settings to reduce system strain and energy use.

    • Seal and insulate ducts: Properly sealed ductwork prevents air leaks, which improves efficiency and reduces wear on your system.

  • Follow these steps if your heating or cooling system shuts down:

    • Check your thermostat: Ensure it’s set to the correct mode (heat or cool) and the desired temperature.

    • Inspect your circuit breaker: A tripped breaker could be the culprit. Reset it and see if the system restarts.

    • Examine your filters: Dirty filters can restrict airflow and cause overheating or freezing.

    • Look for obvious issues: Check for signs like water pooling, ice on the coils, or loose wires.

    • Call Done Right Air: If the problem persists, turn off your system to prevent further damage and contact us at (414) 888-6880. We provide fast and reliable repair services to get your system back up and running.

  • Consider replacement if:

    • Your system is 10–15 years old or older.

    • Repairs are becoming frequent and costly.

    • Your energy bills are rising despite maintenance.

    • The system struggles to maintain comfortable temperatures.
      Upgrading to a newer, energy-efficient model often saves money in the long run and improves comfort.

  • Noises like banging, rattling, or squealing can indicate loose parts, motor issues, or wear. Contact us to inspect and fix the problem.

  • Regular maintenance, ensuring proper airflow, and keeping the coils clean can prevent freezing. If your system continues to freeze, give us a call to diagnose the issue.

  • Short cycling occurs when your system turns on and off frequently without completing a full cycle. It can be caused by:

    • Dirty filters or restricted airflow.

    • Incorrect system sizing for your home.

    • Low refrigerant levels or thermostat malfunctions.
      Short cycling reduces efficiency, increases energy costs, and can damage your equipment over time.

    • Replace disposable filters every 1–3 months.

    • Wash reusable filters monthly.
      Factors like pets, allergies, and high usage may require more frequent changes. Clean filters ensure better airflow, improve air quality, and reduce strain on your HVAC system.

    • Annual tune-up: Preventive maintenance to ensure your system operates efficiently and to catch potential issues early.

    • Emergency repair: Immediate service for sudden system breakdowns or malfunctions.
      Regular tune-ups reduce the likelihood of emergencies, but we’re here 24/7 if an unexpected issue arises.

  • Maintenance plans offer convenience and savings by:

    • Providing regular seasonal tune-ups for optimal performance.

    • Offering priority service when you need repairs.

    • Discounting parts and labor for repairs during the plan period.

    • Extending the lifespan of your system and improving energy efficiency.
      Our tiered plans ensure you get the level of coverage that best suits your needs and budget.

Energy Efficiency and Savings

  • Reducing energy costs starts with improving the efficiency of your HVAC system. Here are some key tips:

    • Upgrade to energy-efficient systems: Modern HVAC units use advanced technology to provide better performance while consuming less energy.

    • Install a programmable or smart thermostat: Schedule temperature adjustments to reduce energy use when you’re away or sleeping.

    • Seal your ductwork: Leaky ducts can waste up to 30% of your HVAC system's energy. Proper sealing ensures more efficient heating and cooling.

    • Schedule regular maintenance: Clean components and proper adjustments keep your system operating at peak performance, lowering energy consumption.

    • Improve home insulation: Adding or upgrading insulation can prevent energy loss, reducing the workload on your HVAC system.

  • High-efficiency systems offer numerous advantages, including:

    • Lower energy bills: By using less electricity or gas, these systems can save you hundreds of dollars annually.

    • Improved comfort: Features like variable-speed fans and two-stage heating or cooling maintain consistent temperatures.

    • Reduced environmental impact: Energy-efficient systems lower greenhouse gas emissions, helping the environment.

    • Advanced features: Many high-efficiency systems come with smart capabilities, such as Wi-Fi-enabled thermostats or diagnostic alerts.

    • Potential rebates and incentives: Upgrading may qualify you for utility company rebates or federal tax credits.

  • Two-stage heating systems operate at two different capacities:

    • Low stage: Runs at about 60–70% capacity for mild weather, using less energy while maintaining consistent temperatures.

    • High stage: Engages full capacity during extremely cold weather to meet higher heating demands.
      By avoiding constant on-off cycling and running at lower power for longer periods, two-stage systems are more energy-efficient, reduce wear and tear, and enhance comfort.

  • A programmable thermostat allows you to pre-schedule temperature changes throughout the day:

    • Set lower temperatures when you’re asleep or away: Save energy when the home doesn’t need as much heating or cooling.

    • Avoid overcooling or overheating: Automatically adjust settings to match your routine without wasting energy.

    • Use smart features: Many modern thermostats learn your habits and optimize settings, or allow remote control via your smartphone, so you can make adjustments on the go.

  • Yes, many manufacturers, energy providers, and local governments offer rebates or tax credits for installing energy-efficient HVAC systems. Examples include:

    • Utility company incentives: Check with your energy provider for rebates on high-efficiency furnaces, air conditioners, or heat pumps.

    • Federal tax credits: Programs like the ENERGY STAR tax credit may provide deductions for qualifying systems.

    • State or local programs: Additional rebates may be available depending on your location. Contact Done Right Air, and we’ll help you find and apply for any incentives available in your area.

  • Sealing ducts prevents air leaks, ensuring your HVAC system delivers air where it’s needed. Benefits include:

    • Improved energy efficiency: Sealing ducts can improve system efficiency by up to 20%.

    • Better comfort: Reduces hot and cold spots caused by uneven airflow.

    • Lower energy bills: Prevents conditioned air from escaping, reducing system workload.

    • Healthier indoor air: Prevents dust, allergens, and pollutants from entering through leaks.

  • Yes, ductless mini-split systems are highly energy-efficient and ideal for specific applications:

    • Zoned comfort: Heat or cool individual rooms without wasting energy on unused spaces.

    • Reduced energy loss: Without ducts, there’s no loss of conditioned air.

    • Inverter technology: Many mini-splits use variable-speed compressors, which adjust output based on demand, saving energy.
      They’re especially useful for additions, garages, or areas without existing ductwork.

  • Upgrading insulation is one of the most effective ways to reduce energy consumption:

    • Heating savings: Proper insulation reduces heat loss in the winter, cutting heating costs by up to 15–20%.

    • Cooling savings: Keeps your home cooler in the summer by blocking heat from entering, reducing cooling costs.

    • Improved comfort: Prevents drafts and maintains consistent indoor temperatures.
      Insulation upgrades complement an efficient HVAC system, ensuring your home retains conditioned air more effectively.

Equipment Selection

  • Determining the right size HVAC system involves a professional load calculation. This process considers:

    • Home size: Square footage is a key factor in sizing your system.

    • Insulation: Proper insulation reduces heating and cooling demands.

    • Windows and doors: Their number, size, and efficiency affect energy needs.

    • Climate: Local weather patterns influence heating and cooling requirements.

    • Home layout: Open floor plans or multi-level homes may require zoned systems.
      Using a system that’s too large or small can lead to inefficiency, higher bills, and uneven comfort, so it’s essential to get expert guidance.

  • A heat pump is an all-in-one heating and cooling system that works by transferring heat rather than generating it. Benefits include:

    • Energy efficiency: Heat pumps use less energy than traditional systems, lowering utility costs.

    • Versatility: They provide both heating in the winter and cooling in the summer.

    • Environmentally friendly: Reduced energy consumption means fewer carbon emissions.
      Heat pumps are ideal for moderate climates, but newer models can also work efficiently in colder regions. Contact us to determine if a heat pump is the best option for your home.

  • While it’s not always necessary, replacing both can provide several advantages:

    • Compatibility: New systems are designed to work together, maximizing efficiency.

    • Cost savings: Upgrading both at once may reduce installation costs compared to replacing them separately.

    • Improved performance: Modern matched systems offer better comfort control and energy savings.
      If one system is still in good condition, we can help you decide whether a single replacement or a full upgrade is the right choice.

    • Single-stage cooling: These systems run at full capacity whenever they’re on, regardless of the cooling demand.

    • Two-stage cooling: These systems operate at a lower capacity most of the time and only switch to full power when needed.
      Two-stage systems are more energy-efficient, reduce temperature swings, and provide quieter operation. They’re a great option for customers seeking enhanced comfort and lower energy bills.

  • The best thermostat depends on your preferences and system compatibility:

    • Programmable thermostats: Ideal for setting schedules to save energy automatically.

    • Smart thermostats: Models like Nest, Ecobee, or Honeywell allow remote control via smartphone, learn your habits, and optimize energy use.

    • Manual thermostats: A budget-friendly option for simple systems.
      We can help you choose and install a thermostat that works seamlessly with your HVAC system, ensuring maximum efficiency and convenience.

Seasonal HVAC Tips

  • Preparing your HVAC system for winter ensures it runs efficiently and reliably during the colder months. Here’s what to do:

    • Schedule a furnace tune-up: Professional maintenance ensures your heating system is ready for the season.

    • Replace air filters: Clean filters improve airflow and efficiency.

    • Seal air leaks: Check doors, windows, and ductwork to prevent heat loss.

    • Test your thermostat: Ensure it’s calibrated and functioning properly.

    • Clear vents and registers: Remove any obstructions to ensure proper airflow.

  • Proper preparation ensures your air conditioner runs efficiently all summer long. Follow these homeowner-friendly steps:

    • Schedule a professional AC tune-up: Only licensed HVAC technicians can check refrigerant levels, clean coils, and ensure all components are working optimally.

    • Replace air filters: Dirty filters restrict airflow and reduce efficiency, so install a clean filter before running your AC.

    • Clean the outdoor unit: Clear leaves, dirt, and debris from around the condenser to improve airflow. Use a hose to gently rinse off the fins.

    • Inspect the thermostat: Test the cooling settings and ensure the thermostat is functioning properly. Upgrade to a programmable or smart thermostat for added efficiency.

    • Check vents and registers: Ensure all supply and return vents are open and unobstructed for consistent airflow.

    While you can handle most of these tasks, refrigerant checks and adjustments require specialized tools and expertise. For a thorough inspection and tune-up, call Done Right Air at (414) 888-6880.

  • Protecting your outdoor HVAC unit during harsh weather prevents damage and extends its lifespan:

    • Install a protective cover: Use a breathable cover to shield the unit from debris while preventing moisture buildup.

    • Secure the unit: Anchor it securely to prevent movement during strong winds.

    • Remove snow and ice: Clear snow or ice buildup around the unit to avoid damage to the fan and coils.

    • Trim surrounding vegetation: Keep plants and shrubs at least two feet away for unobstructed airflow.

  • Post-storm inspections ensure your HVAC system is safe and functional:

    • Check for debris: Remove leaves, branches, or other materials that may block airflow.

    • Inspect for visible damage: Look for dents, bent fins, or loose connections caused by high winds or hail.

    • Test the system: Turn on your HVAC system to ensure it’s working properly.

    • Call a professional: If you notice unusual noises, water pooling, or electrical issues, contact Done Right Air for an inspection

  • Save energy during the holidays by optimizing your HVAC settings:

    • Lower the thermostat when hosting: Extra people and cooking can raise indoor temperatures, reducing the need for heating.

    • Use programmable settings: Schedule lower temperatures during sleeping hours or when the house is empty.

    • Set moderate cooling in summer: If hosting in warmer months, keep the temperature around 74–78°F for energy efficiency.

    • Use a smart thermostat: Make quick adjustments and monitor energy use remotely.
      Efficient settings help balance comfort with lower utility costs during the busy holiday season.

  • If your heater struggles to maintain a comfortable temperature during extreme cold, try these steps:

    • Check your thermostat settings: Ensure it’s set to “heat” and the temperature is appropriate for the conditions.

    • Seal drafts: Use weatherstripping or draft stoppers around windows and doors to keep the heat in.

    • Replace the air filter: A clogged filter reduces airflow, making it harder for your heater to warm your home.

    • Add supplemental heating: Use space heaters safely in high-traffic areas to reduce strain on your HVAC system.

    • Call a professional: If your system still struggles, it may require a tune-up or repair to handle extreme temperatures.

  • Heatwaves can push your AC to its limits, but these steps can help:

    • Close blinds or curtains: Block direct sunlight to reduce indoor heat gain.

    • Use ceiling fans: Circulate cool air to ease the load on your AC.

    • Replace filters: Clean filters improve airflow and efficiency.

    • Set your thermostat wisely: Keep it at 74–78°F to maintain comfort without overworking the system.

    • Inspect the outdoor unit: Clear debris and ensure proper airflow around the condenser.
      A professional tune-up before the summer season ensures your system is ready to handle extreme temperatures.

  • Winterize your AC once the cooling season ends, typically in the fall. Here’s how:

    • Turn off the power: Switch off the unit at the breaker to prevent accidental activation.

    • Clean the outdoor unit: Remove debris like leaves and dirt to avoid rust or clogs.

    • Install a breathable cover: Protect the unit from snow, ice, and debris while allowing moisture to escape.

    • Inspect for damage: Check for any visible wear or issues that need repair before spring.
      Winterizing protects your AC and ensures it’s ready for efficient operation when warmer weather returns.

  • Frozen pipes can cause costly damage, so take these preventive measures:

    • Insulate exposed pipes: Use foam insulation sleeves or heat tape for pipes in unheated areas.

    • Keep a slow drip: Allow faucets to drip slightly to keep water moving and prevent freezing.

    • Open cabinet doors: Let warm air circulate around pipes under sinks or in unheated areas.

    • Seal cracks and openings: Prevent cold air from entering through gaps in walls or foundations.

    • Maintain consistent heating: Keep your thermostat set to at least 55°F, even when you’re away.
      If a pipe does freeze, use a hairdryer or warm towels to thaw it slowly, and never use an open flame.

  • Seasonal changes can expose weaknesses in your HVAC system. Look for these signs of strain:

    • Unusual noises: Banging, squealing, or rattling may indicate worn-out components.

    • Inconsistent temperatures: Uneven heating or cooling could mean airflow issues or a malfunctioning thermostat.

    • Increased energy bills: Spikes in costs often signal inefficiency.

    • Frequent cycling: The system turns on and off too often, indicating short cycling or thermostat problems.

    • Poor airflow: Weak airflow may result from dirty filters, duct issues, or a failing blower motor.
      Addressing these issues early ensures your system is ready for the new season.

Indoor Air Quality

  • Improving your home's air quality involves addressing common pollutants and ensuring proper ventilation. Key steps include:

    • Upgrade air filters: Use high-efficiency filters like HEPA to trap small particles such as dust and allergens.

    • Add ventilation systems: Balanced ventilation improves air circulation and reduces indoor pollutants.

    • Control humidity: Use humidifiers or dehumidifiers to maintain humidity levels between 30-50%, preventing mold growth and respiratory discomfort.

    • Install air purifiers: These devices remove airborne contaminants like pollen, smoke, and VOCs for cleaner air.

    • Schedule regular HVAC maintenance: Ensure your system is functioning optimally, as a clean system helps maintain better air quality.

  • Several products can significantly reduce allergens in your home:

    • HEPA filters: High-efficiency particulate air filters trap up to 99.97% of airborne allergens like pollen, pet dander, and mold spores.

    • UV air purifiers: These systems neutralize bacteria, viruses, and mold spores in the air.

    • Dehumidifiers: By reducing excess moisture, dehumidifiers prevent mold and mildew growth, which are common allergens.

    • Whole-house air filtration systems: Installed directly into your HVAC system, these filters provide continuous air cleaning throughout your home.

  • Air filter replacement depends on the type of filter and your household:

    • Disposable filters: Replace every 1–3 months.

    • HEPA or high-efficiency filters: Replace every 6–12 months, depending on use.

    • Factors affecting frequency: Homes with pets, smokers, or allergy sufferers should replace filters more often.
      Regular filter replacement ensures proper airflow, improves energy efficiency, and reduces airborne pollutants

  • A whole-house humidifier offers multiple advantages:

    • Health benefits: Proper humidity reduces respiratory problems, dry skin, and irritation caused by dry air.

    • Preserves your home: Prevents cracking and warping of wood furniture, flooring, and fixtures.

    • Improved comfort: Balanced humidity levels make your home feel warmer in winter, allowing you to lower thermostat settings and save energy.
      Whole-house humidifiers integrate with your HVAC system for consistent and hassle-free humidity control.

  • Air purifiers enhance air quality by removing contaminants such as:

    • Dust and allergens: Capture particles like pollen, pet dander, and dust mites.

    • Mold spores: Help prevent mold spread, improving respiratory health.

    • Odors: Eliminate smells caused by pets, cooking, or smoke.

    • Volatile organic compounds (VOCs): Filters out harmful chemicals released by household products.
      Advanced purifiers with activated carbon or UV-C light add extra protection against gases and microorganisms.

  • Yes, duct cleaning is recommended every 3–5 years or sooner if:

    • You notice excessive dust or debris near vents.

    • There’s visible mold growth inside your ducts.

    • You’ve had a recent renovation that generated dust and debris.
      Regular cleaning improves airflow, reduces contaminants, and ensures your HVAC system runs efficiently.

  • To minimize odors, consider these strategies:

    • Install air purifiers: Devices with activated carbon filters are especially effective at removing odors.

    • Improve ventilation: Use kitchen and bathroom exhaust fans to remove odors at the source.

    • Regularly clean surfaces: Wash pet bedding, vacuum carpets, and clean kitchen appliances to prevent odor buildup.

    • Use natural odor absorbers: Baking soda, activated charcoal, and essential oils can neutralize odors without chemicals.