The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can adjust settings to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it yourself or hire a HVAC pro like Done Right Air. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback because the thermostat can draw adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate power, Nest says you might encounter some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t run or turns off and on rapidly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just installed the Nest, it’s best to begin with your thermostat initially. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning much.

Our Specialists Can Solve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat professional like one from Done Right Air can assist you. We can pinpoint the malfunction and put in a C-wire, if needed.

Smart thermostats like the Nest are made to make your life more convenient, by automatic energy-efficient programming and the ability to monitor temps while you’re away from home. It’s a time-consuming experience when yours won’t run like it should, but our heating and cooling pros at Done Right Air can take care of the issue fast.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at 414-207-4034 to set up your appointment now.