The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can change temps to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy provider for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it without help or call a HVAC specialist like Done Right Air. If you’re putting it in on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can draw enough power from other heating and cooling wires.

In some instances, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate electricity, Nest says you might have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on frequently in a short period of time.

You could believe something is up with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Fix Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting on your own but can’t solve the problem, a smart thermostat professional such as one from Done Right Air can provide support. We can determine the malfunction and put in a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life more convenient, by automatic energy-efficient programming and the ability to check temps while you’re on the go. It’s a time-consuming experience when yours won’t operate like it should, but our heating and cooling specialists at Done Right Air can resolve the trouble fast.

If you’re running into odd heating and cooling behavior with your new Nest, give us a call at 414-207-4034 to schedule your appointment right away.